How can I return my order?
Please note that as a young company, we do not offer free returns, especially with regard to sustainable consumption. You can view the detailed return policy here.
All articles
Returns & Exchanges
All you need to know about returning or exchanging your purchased shoelaces.
Articles
When can I expect a refund?
Returns are accepted and processed by us personally. It may take a few days for your return to arrive.Have you paid with KLARNA? You can register your return and pause the payment free of charge until the return has been processed. To do this, log in
When will I receive a refund?
Returns are accepted and processed by us personally. It may take a few days for your return to arrive.Have you paid with KLARNA? You can register your return and pause the payment free of charge until the return has been processed. To do this, log in